International Hotel Chains Hire Duncan to Help Their Teams and Leaders Influence and
Navigate Change More Effectively Without Compromising Customer Service Excellence


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Hotels keynote speaker, Duncan Stevens, is the speaker of choice for international hotel chains that look to become more influential and more effective through how they act and what they say to give them the edge during times of economic turbulence. He focuses on retaining customer service excellence and inspiring and motivating teams without compromising their values.

Duncan has worked with some of the world’s most recognisable brands, companies, leading hotel chains and their respective leadership teams as well as iconic brands such as Coca Cola, Nike, Ernst and Young, Deloitte, Procter and Gamble and Ford, to name just a few alongside Fortune 500 companies.

For over 10 years he has been sharing his Effective Influence Model with Hotel CEOs, company executives, senior leadership teams and sales teams from the UK to America and from Brazil to Bulgaria and beyond.

Duncan is the founder and CEO of the Influence Association, author of the best-selling book Effective Influence, entrepreneur and mentalist. He is regarded as one of the worlds leading authorities on influence and effectiveness and has established himself as a highly sought after, easy to work with professional speaker in the hotel industry.

Hotels Keynote Speaker


Hospitality, travel and tourism is a $3.5 trillion industry worldwide Which means that an average of 5% of the world’s workforce is employed in the hospitality sector.   The hotel services industry alone takes up two-thirds of this market share which equates to 3% of the global workforce.

Employment in the hotel services industry was expected to increase by 2.5% between 2010-2021 which is faster than the average for all similar industries. The demand for hotel staff worldwide is projected to continue this pattern as the business continues to improve and economic recovery occurs from the recent pandemic.   There are even predictions that employment in this industry will outpace average growth rates over the next ten years.

Hotel conferences are also one of the fastest-growing areas in the industry. Over 80,000 hotel conferences are held in America each year, generating more than 500 million dollars in revenue for hotels. This number is projected to increase by an average of 3% per year.

Whilst Duncan delivers his inspirational keynote presentation to all sizes of hotels, the largest international player in this market is InterContinental Hotels Group PLC (IHG). IHG has over 6100 hotels worldwide and employs nearly 200,000 people.

In the hotel services industry, like most other service industries, turnover is very high. These positions are typically entry-level and the work is not highly specialized. Large-scale corporations such as IHG often face a constant challenge of training and development of these staff members because many inexperienced employees are coming in and out of their organizations

How a motivativational speaker can help you:

If you work in the hospitality sector, including hotels and restaurants, you know that one of your biggest challenges is motivating clients to continue staying with your company. After all, hotels are very competitive and it’s always hard to make sure customers stick with you. Fortunately, there is help available in the form of a motivational or keynote such as Duncan Stevens.

Speakers, such as Duncan usually make a presentation of about 45 minutes or one hour, covering a range of topics. All are tailored to your requirements and your objectives. Many hotels use motivational or keynote speakers regularly because they find that it helps staff members become more focused and excited about their jobs and the company.

If you work in a hotel and you’re trying to figure out how to motivate employees, consider hiring a motivational or hotel’s keynote speaker. They might be able to give you some valuable advice that will help increase motivation, lower staff turnover and increase your effectiveness and profitability as a company or organization.