Duncan Stevens Gives NAFA's Fleet Leaders a New Way to Lead Change at I&E 2026
With Duncan Stevens, behavioural psychologist, keynote speaker and best-selling author
OUTCOME 1
Fleet leaders aligned
Fleet professionals at I&E 2026 left with a shared way to talk about change and where to lead it next.
OUTCOME 2
Resistance reframed
People stopped asking why teams resist change and started asking how to shift what those teams think and feel.
OUTCOME 3
Lessons that will last
Interactive exercises gave delegates practical tools they could use with their own teams the very next day.
THE CHALLENGE
NAFA wanted its fleet leaders ready to lead people through change, not just manage it.
Fleet managers spend their days keeping vehicles moving, and lately the ground under them has been shifting too. NAFA’s I&E 2026 conference brought fleet professionals together while the industry wrestled with new technology, tighter budgets and rising expectations.
NAFA’s education team asked Duncan to speak on leadership and change. They wanted delegates to understand why people naturally resist it, and to leave with practical tools they could use with their own teams straight away.
DUNCAN’S SOLUTION
An interactive change session that showed leaders how to shift the way people think and feel.
Before the conference, Duncan spoke with NAFA’s education team to learn who’d be in the room, what fleet leaders were facing and what they’d want to try back at work.
He built a 50-minute keynote around why people resist change and how leaders can shift it, using on-stage behavioural psychology demonstrations and interactive exercises to make each idea land. Every idea came with a tool delegates could use straight away.
THE RESULT
Delegates who left thinking differently about change and holding tools they could use.
Mary Beth Micucci, NAFA’s Chief Learning Officer, said the session was interactive and practical and made her think differently about leadership and change. She said it explained why people naturally resist change and gave leaders tools they could use, and that it stays with you afterwards. In the survey, 98% of delegates said they’d recommend Duncan.
The audience survey below shows how the session landed with the people in the room.
Preparing your leaders for a period of change? Check Duncan’s availability or explore his Keeping Pace With Change keynote.
THOUGHTS FROM DUNCAN
People don’t need more instructions about change. They need a reason to see it differently.
Fleet leaders are practical people, so I skipped the theory and made every idea something they could try. Once you explain why people resist change, leaders stop taking it personally. Then it’s far easier to shift how their teams think and feel, which does more than any instruction can. I love a session where the room joins in, and this one did.
The NAFA delegates were open, curious and generous with their attention, and I’d love to work with them again.
HOW NAFA'S I&E 2026 DELEGATES RATED DUNCAN'S CHANGE KEYNOTE
98% of NAFA’s I&E 2026 delegates would recommend Duncan, and 96% are extremely or highly likely to use his takeaways. The words they used most to describe the keynote were practical, thought-provoking and interactive.
Survey of delegates at NAFA I&E 2026, completed straight after the session.
LIKELIHOOD TO USE DUNCAN'S TAKEAWAYS
HOW LIKELY ARE YOU TO RECOMMEND DUNCAN
ONE WORD TO DESCRIBE DUNCAN’S KEYNOTE
Want your own leaders thinking differently about change? Talk to Duncan about your conference.
SEE WHAT OTHER CLIENTS ARE SAYING ABOUT DUNCAN'S KEYNOTE:
“It is evident that Duncan has a passion for delivering outstanding results and look forward to partnering again!”
Jenny Tsimpouka
Events Co-ordinator, CEO Clubs Greece
“His speech was very motivational and inspirational and the entertainment part was just mind-blowing!”
Tonya Winders
CEO, GAAP Barcelona
“I would highly recommend Duncan to anyone looking for an amazing speaker who can inspire and motivate diverse audiences!”
Natasha Amurao
Event Organiser, Abu Dhabi
“His content was delivered perfectly. Exactly what we were looking for! Actionable takeaways for everybody!”
Ashleigh Goodchild
Director, PM Collective
Popular Keynote Topics
Duncan Stevens is a behavioural psychologist, high performance expert and globally recognised keynote speaker. He inspires and educates leaders and teams at conferences around the world, in person or virtually.
His award-winning keynotes cover high performance, change, collaboration and influence.
Turning High Potential Into High Performance: Duncan’s signature keynote gives leaders the behaviours and mindsets to deliver strategic goals, drive change, inspire teams and strengthen culture.
The High Performing Team Advantage: An inspiring, entertaining keynote that gives teams the tools to collaborate better, drive marginal gains, take ownership and thrive through change.
Practical strategies to navigate uncertainty, overcome resistance, build resilience and create a culture that adapts quickly when things change.
Proven strategies to break down silos, build trust, share ownership and help teams achieve more together than they ever could alone.
How to build a culture where people want to perform at their best, using the 8 Pillars of High Performance Culture.
Built on Duncan’s best-selling book Effective Influence, this talk shows audiences how to build trust, communicate with impact, shape decisions and inspire action.
Let's Work Together.
Duncan’s helped global organisations like NAFA Fleet Management lift their teams, their culture and their bottom-line results. Let’s do the same for your event.
Schedule a call to start the conversation.