Who we are:
We are committed to protecting the privacy of all your personal information obtained from you during any visits to the https://duncanstevens.com website.
The information we collect:
This website may collect and process data that you provide to us. This may come through filling out forms, and other information that we automatically collect from you.
• ‘Book Duncan’ form and ‘Contact form’
We collect the questions, queries or feedback you leave, including your name, email address, company name and telephone, via our online contact form. We use these details to respond to the enquiries you send us. In some instances, this information is passed to the relevant person within the company who will best be served to assisting you.
• Sign-up to receive our newsletter
We collect your name and email address when you sign up for our newsletter. If you’ve signed up for email alerts, you can unsubscribe at any time by selecting the ‘unsubscribe’ link that appears at the bottom of every email we send. We will never share your information other than for the purpose for which it was provided to us.
• Calling our telephone number
When you call the office directly on +44 (0)7934 856 696, you will speak to a member of the team or Duncan himself. You may be asked to provide your name and contact details, so that he or they can assist with your query. Your query and details will be added to our customer relationship management (CRM) system for future marketing.
Linking to other websites:
This website does not endorse or favour any specific commercial product or business which me may have a link to on our website.
A link to a third-party website does not suggest endorsement – you must use your own judgement to decide whether the information, product or service on our website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites on our website are regularly reviewed in the light of customer usage and feedback.
We are not responsible for the content of any linked website on our website or to our website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.
Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ are the same as other websites.
Security and virus protection:
No data transmission over the internet can be guaranteed as totally secure. Whilst we do strive to protect such information, we cannot ensure the security of any information which you transmit to us. As a result, any transmission is at your own risk. We will not be liable for any damages or loss arising from any unauthorised access to, alteration to or modification of information contained on our website.
We make every effort to check and test our website during creation. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malware or other forms of interference which may damage your computer system. It is always recommended for you to run an up to date anti-virus program on anything you download from the internet.
We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.
Information we collect from you:
We collect your name, email address, phone number and function details that you provide to us.
What we do with the information we collect:
We use the information that we collect to understand your needs and provide you with a better service, including the following:
• respond to any request or feedback you send us, if you’ve asked us to
• send you email alerts, if you request them
• provide you with information, if you want it
• analyse, evaluate and improve this website via data taken from multiple visitors, which does not identify you personally
Our lawful basis for collecting your information:
Where we are relying on your consent to process your personal data we will make this clear at the point of collection.
Where we store your data:
We store your data on secure servers.
How long we retain your information:
We will not retain data longer than is necessary to fulfil the purposes for which it was collected.
The only exceptions to the periods mentioned above are where:
• The law requires us to hold your personal information for a longer period, or delete it sooner
• You have unsubscribed from a service (Eg an email newsletter and other form of correspondance)
• You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law
Social Media Platforms:
This website is use social sharing buttons which help share web content directly from web pages to social media platforms. Users are advised before using these social sharing buttons that they do so at their own discretion. They should note that that particular social media platform may track and save your request to share a web page respectively through your social media platform account.
Who we may share your information with:
We may share your data with professional advisers, consultants and contracted suppliers working on our behalf who are subject to obligations of confidence.
We will never share information other than for the purpose for which it was provided to us (development related activities). https://duncanstevens.com will not sell your personal information.
If you have any specific data protection queries or concerns, you can email us firstname.lastname@example.org
Updated 22nd May 2020