RETAIL KEYNOTE SPEAKER REEEL:
RETAIL KEYNOTE SPEAKER - DUNCAN STEVENS
Retail keynote speaker, Duncan Stevens, is the speaker of choice for global retail companies who look to become more persuasive and more effective through how they act and what they say to give them the edge during times of change in an already saturated retail marketplace.
Duncan has worked with some of the world’s most recognisable brands, companies and leadership teams to help them sell more effectively including Coca Cola, Nike, Ernst and Young, Deloitte, Procter and Gamble and Ford, to name just a few alongside Fortune 500 companies.
For over 10 years he has been sharing his powerful Effective Influence Model with retail managers, CEOs, company executives, senior leadership teams and sales teams from Istanbul to Jakarta and from Jerusalem to Johannesburg
Duncan is the CEO of the Influence Association, author of the best-selling book Effective Influence, entrepreneur and mentalist. He is regarded as one of the worlds leading authorities on influence and effectiveness and has established himself as a highly sought after, approachable professional speaker in the retail industry.
How A Retail Keynote Speaker Can Help At Your Event:
As the retail industry continues to grow, so do the demands of customers. To successfully open a new store is not an easy task anymore. Customers are often time dissatisfied with old fashion stores that lack technological advancement. With the rapidly growing society, more and more companies are entering the retail industry. The competition is getting tougher and consumers are more demanding for companies to provide the best value product. It is a perfect time for businesses to keep an eye on their operations and invest in technology that will help better serve customers.
In the last few years, customers are demanding better shopping experiences and conveniences. They often complain about long waiting lines and slow checkout processes, leading to the loss of their custom. The advancement of technologies such as Internet shopping has created new opportunities for consumers to purchase goods from home without leaving their desks. This is becoming an advantage over traditional brick-and-mortar retail stores.
Employees in the retail industry are dealing with more work than ever before, especially after new online shopping sites are created. Companies need to find the balance between customer service and efficient product transactions. There will never be a replacement for customer service excellence and behind every evolving technology are people. Duncan helps companies at their retail conferences or Expos by sharing content-rich keynotes on how to deliver persuasive and influential messages to online customers to both convert them into sales and to retain them as customers too. Duncan also delivers inspiring keynotes to help retail companies and their employees navigate change and become more effective.